AI Assistant for Moodle
Answer Moodle questions with your organisation's documents
Publish guides, policies and FAQs so learners or visitors can ask questions through a chat. AI Assistant uses the documents available to each person according to their Moodle permissions.
Help with questions that come up repeatedly
When tutors and support teams receive the same questions about access, courses or procedures, you can put the answers in site documents. Teachers can also publish course documents for participants who have access.
What you can do
Site and course documents
Use text-based PDFs, Word, HTML, TXT and Markdown. Each answer follows the user's Moodle permissions.
Users and visitors
Offer chat inside Moodle and on its login page, with anonymous or identified visitors. A widget is also available for external sites connected to your Moodle.
History and usage
Review conversations, usage metrics and CSV exports. The service supports OpenAI or Claude, with a question allowance according to your plan.
Operated by Solutto
Solutto operates the central service. AI usage is included in the plan; increases are agreed separately, with no automatic overage charges.
Before installation
Requirements
- A Moodle installation and administrator access to install and configure the plugin.
- Current documents with readable text and owners who review their content.
- A decision about which information is public and which documents belong to each course.
- A review of the data the service will process and its terms before activation.
Setup and support
During setup, we review your Moodle version, documents, permissions and test questions. The interface is available in English and Spanish. The central service requires an active subscription.
Scope and limits
AI answers can contain errors and need review when they affect important decisions. The current scope is document enquiry: the assistant does not enrol or grade users, display source citations or read scanned PDFs. Available channels are Moodle and the widget; WhatsApp and other channels require separate development.
What we can show in a demo
In a demo, we can compare answers for two users with different permissions, query a course document and review the history. We agree on the documents and questions before the session.
A demo takes 30 minutes and is offered after reviewing your needs.
Frequently asked questions
Can it use course documents that a person cannot access?
Answers respect Moodle permissions. We define the scope of site and course documents during setup and check it with test users.
Can it answer before a visitor logs in?
Yes. It can serve visitors on the Moodle login page, anonymously or with identification. Public content needs to be selected explicitly.
Do I need a separate AI account?
The service includes AI usage according to the plan, with a choice of OpenAI or Claude. Using your own key is also an option; we review its terms before you subscribe.
Which Moodle version do I need?
Tell us your Moodle version so we can confirm the installation and requirements before setup.
Tell us what you need in Moodle
Select the product you are interested in and tell us what you need to resolve. We will review your request and suggest a next step.