Moodle Assistant

Ask questions about your organisation’s knowledge in Moodle

Your team publishes site or course documents. The assistant finds permitted excerpts and uses them to answer questions from the learning platform.

From a published document to a question in Moodle

Start with guides or FAQs your organisation already maintains. Your team prepares the material and checks publication before using it to answer questions.

How it works · not an interface screenshot

01

Upload the original

An administrator supplies the document and defines its scope.

02

Process and index

The service prepares the content for retrieval.

03

Check publication

The team checks that the material is available for its intended use.

04

Ask from Moodle

A person asks a question from the learning environment.

05

Retrieve permitted excerpts

Access and publication validity are checked during the enquiry.

06

Receive an answer

The assistant uses those excerpts when writing the response.

Uploading a file does not publish it immediately. Permissions define which content can be used, but do not guarantee a correct answer: review relevant details before acting.

Context depends on who is asking

Site documents and course documents have different scopes. Publication and access permissions need to remain valid.

Authorised participant

Site and course documents

An authenticated person queries permitted content in their context. This does not grant access to documents from other courses.

Visitor, when enabled

Permitted site content only

Help before login is a limited path. Optional identification is not authentication or enrolment.

A guest widget on an external site does not inherit a private Moodle session. An authenticated integration needs its authorised session bridge.

Publish materials and review usage with separate permissions

Administrators maintain available knowledge and review operational information within their authorised scope.

What the team can review

  • Document status, replacements and withdrawals.
  • Authorised administrative conversations and reports.
  • Service activity and usage within the agreed configuration.

Document management, course access and reporting permissions are separate. The solution does not provide users with a browsable archive of previous conversations.

What to prepare for setup

Documents, access and operations

  • Current documents with content owners and a defined public or course scope.
  • Text-based PDF, DOCX, HTML, TXT or Markdown. There is no built-in OCR for scanned PDFs.
  • Moodle administration available to install and review permissions, publication and groups.
  • A review of the central connection, providers, processing destinations and retention before activation.

Tell us your Moodle version and database to confirm requirements. The interface is available in English and Spanish; we will review delegated access needs for your installation.

Scope of enquiries

The assistant queries published knowledge; it does not automatically read every Moodle resource. It does not display source citations or carry out enrolment, grading or business actions. Review answers that affect important decisions.

Does the data stay only in Moodle?

The service uses a central operation and inference and embedding providers. Setup needs to agree on the data processed and its destinations. Your own inference key does not by itself make embeddings a private customer service.

Does requesting a demonstration book a session?

No. We will review your request and arrange a 30-minute demonstration if it fits your needs. Submission does not confirm a booking or grant immediate access.

Request a Moodle Assistant demonstration

Tell us about your Moodle platform and what you would like to see. We will review the details and reply by email.

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Briefly describe what you need. Please leave out passwords and other people's personal information. Maximum 5,000 characters.

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This request does not book a meeting.

Complete the security check before sending.

I would rather talk: 20-minute initial consultation

We will review your request to prepare the next step. Requesting a demonstration does not book a meeting.

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